Request to Reset HostID for Student Edition License.

student_mech01

I am using the Altair Student Edition license. I previously had HyperWorks 2024 installed and activated. I uninstalled that version and have now installed HyperWorks 2022.When I attempt to use my original student activation key on the 2022 version, I get an error stating: "This license was already activated using different HostIDs."Since the 2024 version is already completely uninstalled, I am unable to use the local license utility to deactivate it. Could an administrator please reset/deactivate the old HostID linked to my activation key on your servers so I can reactivate it?My Activation Key:

Thank you

Ankita_v

@student_mech01

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks