Request to Reset Altair Student License - HostID Conflict

MMH_05

Hi Altair Support,
I am getting the error "This license was already activated using different HostIDs" when trying to activate my student license for RapidMiner / AI Studio. I had to reset/reconfigure my system and cannot bypass this locally. Could you please deactivate the previous activation on my account so I can reuse my key? Thank you!

Additionally, can you kindly unblocked my account on RapidMiner.

Screenshot 2026-05-22 094042.png

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Ankita_v

@MMH_05

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks