Hello Altair Team,
I am trying to activate my Altair 2026 Student Edition license using my activation key, but I receive the following error:
"This license was already activated using different HostIDs."
Earlier, the software was activated on my laptop, but after reinstalling Windows/changing network settings, the HostID changed. Now I cannot reactivate the license.
I also tried deactivating the previous activation using the License Utility, but it shows "License not found" because the old local license file is no longer available.
Could an administrator please reset or remove the old HostID linked to my activation key from the server so I can activate the software again on my current system?
Thank you.