The Siemens Community Catalyst program was co-created with our community to acknowledge technology leaders who consistently contribute to the Siemens Community. Nominations are accepted on a rolling basis.
How can I deactivate my old license since support takes too long?
@joao_runkel
Normally, we would deactivate the existing license so you can reactivate it using the same key. However, I don’t see a student edition license key generated with your user email in Altair one. You need to follow the steps (step 2 onwards) here exactly in order to generate the license key and use the student edition -
Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.
You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per – https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest
Thanks
