why am I unverified student while i am enrolled to the university and i inserted my university mail

osvm1

I created my Altair One account using my official university student email a long time ago, but my account still shows “Contact Category: Unverified Student.”

I also cannot see “Student Edition License” or “Student Edition Bundle” in the Marketplace.

Could you please manually verify my student status or reset my academic verification?

Thank you.

Ankita_v

@osvm1 Your account is verified for student edition use. Detailed software installation and student license activation instructions are available here: https://community.altair.com/discussion/34207/instructions-to-access-the-free-altair-student-edition-now-in-altair-one#latest. Please ensure that you log out and log back into your Altair One account after license activation to download the software.

Thanks