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Description: My old computer broke with my student license activated on it and from what I can see from other people with the same problem, I need an employee to deactivate my license so i can use it on my new one.
@JaimeZ
Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.
Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.
You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per – https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest
Thanks
