Can I deactivate the altair student edition license on my old computer?

JavierCanela

Hello, I am using an Altair Student Edition license for FEKO.

My previous computer is no longer available, so I cannot deactivate the license from that device. When I try to activate on my new computer, I get a message saying that the student license has already been used on another device.

Could you please manually deactivate/reset the previous activation in Altair One so I can reactivate the same student license on my new computer?

Thank you.

Ankita_v

@JavierCanela

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks