Hello Altair Support Team,
I am experiencing a persistent issue with Altair Inspire Cast 2026. The software crashes silently about 5 seconds after the initial splash screen appears, without showing any error dialog.
Here are the exact crash details from the Windows Event Viewer:
- Faulting application name:
hwx.exe - Faulting module name:
vulkan-1.dll
System Details:
- HP Laptop with Dual GPU (NVIDIA dedicated + Integrated GPU)
- Windows 11
I have updated all my drivers performing clean installations. Tried to disinstall and reinstall the software with no luck. Please help.
If you need any other information please let me know.
I am desperate, thank you for your time and your support
