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I have a problem to login to my ALTIER HyperMesh said that i can't access to the license store. How should I solve this problem? (I'm now using student acc)
@3cat2230
Please ensure that you follow Step 3 and 4 to install and activate the software using your student license key - https://community.altair.com/discussion/34207/instructions-to-access-the-free-altair-student-edition-now-in-altair-one#latest. You may watch the instructional video in the guide for further help.
Also, Do you have full read and write permissions in the license store location? You can try running as administrator and make sure you have admin permissions so license is created in the license store.
Thanks
I ran it as an administrator and passed authentication via System, but this problem occurred when I opened the software. What is the issue
Please check that your device meets the minimum system requirements as mentioned here - https://community.altair.com/discussion/39807/altair-hyperworks-hardware-and-system-requirements
Pls note if you are using the free Student Edition, It is a standalone license tied to one physical machine and does not support use on virtual machines.
Dear Sir/Madam,I am writing regarding my Altair license registered under my school email address:3cat2230@tokai.ac.jpI am currently unable to activate and use the software due to the following error message:Error activating license: This license was already activated using different HostIDs.I have been using the software on the same personal computer. It seems my device HostID has changed after system updates or using VPN tools. The old HostID binding record still exists in the system, which blocks me from completing new activation successfully.My current valid HostID is as follows:[Paste your current HostID here]Could you please help me remove the previous outdated HostID binding and reassign this license to my new current HostID?I urgently need this software for my graduation thesis research, so I would highly appreciate your prompt assistance.Thank you very much for your kind support.Best regards
