Trouble with license

Question

Hello,

I am using Altair Student Edition and my license activation count is currently 0.

I no longer have access to the previous computer where the license was activated (due to formatting/replacement), so I am unable to deactivate it.

Could you please reset my license activation so I can use it on my current machine?

Activation Key: L56WO-JVBIK-4J4AD-7X2X7

Thank you.

Ankita_v · Answer

Hi @Andrebondan

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thank you