Request for activation reset - Student Edition license after hardware change and Windows reinstall

Jack_STF1919

Hi, I need help resetting my Altair Student Edition activation.
I recently changed some hardware components in my computer and reinstalled Windows 11 after formatting the system. Because of that, my Host ID has changed, and I can no longer activate the license on my current machine.
The previous activation is still linked to the old Host ID, so I would like to request a reset of the activation key so I can activate the license again on my new Host ID.
I can also provide screenshots if needed.

Thank you for your support.

 

Ankita_v

Hi @Jack_STF1919

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks