Request for Manual Student License Reset - Old PC inaccessible

giuliana10

I previously activated my Altair Student Edition license on another computer. Unfortunately, I no longer have access to that system and I cannot manually deactivate the license using the Altair License Utility.

Could you please manually deactivate my license key from your servers so I can reuse my activation key on my new computer?

My registered email is: s321965@studenti.polito.it

Thank you for your help!

Ankita_v

Hi @giuliana10

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks