My Rapid Miner account is blocked

KatlinLepa2026

Hello

What should I do to unblock my Rapid Miner Account. I have an active account in Altair One.

Kind regards

Kätlin Lepa

email katlinle@tlu.ee

Ankita_v

Hi @KatlinLepa2026

Please use the free student edition in Altair one which includes Altair AI studio (previously known as Rapidminer studio) as per the following guide -

https://community.altair.com/discussion/34207/instructions-to-access-the-free-altair-student-edition-now-in-altair-one

Please ensure to NOT enter your Altair One Credentials in the RapidMiner Login window of AI Studio, and click on switch to Altair Units license as guided here - https://www.youtube.com/watch?v=2uJg6heRZBs. Your account is active in Altair one. To use Altair AI Studio (previously called RapidMiner Studio), you need to make sure you are switching to Altair Units Licensing while accessing AI studio.

1. Follow the Troubleshooting instructions if using Windows - https://community.altair.com/discussion/33114/steps-to-activate-ai-studio-with-the-altair-student-edition-license-key-from-altair-one-com-in-windows-and-other-related-ai-studio-troubleshooting.
2. Follow the Troubleshooting instructions if using MAC OS - https://community.altair.com/discussion/33209/steps-to-activate-ai-studio-with-the-altair-student-edition-license-key-from-altair-one-com-in-mac-os-apple-and-other-related-ai-studio-troubleshooting

Thanks!