License activation issues

jiayi

Dear Altair Support Team,

I recently got a new computer because my motherboard burned out. I'm now unable to deactivate my student license on the old device, nor can I activate it on the new one.

I would appreciate it if the support team could help me deactivate the license on my old device.

Thank you in advance.

Sincerely,

Jiayi

Rahul_P1

HI,

Your previous license key activation is now

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-computer-for-rare-cases