Error activating license: This license was already activated using different HostIDs.

joona_r

Hello, I'm using Flux software. And after initializing my pc, there is an error like above.

I forgot to deactivate license before reset, so I want to know there is any way to solve this error.

I use the exact same pc, ip is also same, so one and only error is reset without deactivating license.

Ankita_v

Hi @joona_r

The error "License was already activated using different HostID" means that the student edition license key has already been used on another computer or hardware setup. Normally, we would deactivate the existing license so you can reactivate it using the same key. However, I don’t see a student edition license key generated with your user email in Altair one. You need to follow the steps (step 2 onwards) here exactly in order to generate the license key and use the student edition -

https://community.altair.com/discussion/34207/instructions-to-access-the-free-altair-student-edition-now-in-altair-one

You should be able to see your license key by logging into Altair One, going to the Marketplace, checking the Student Edition License bundle, clicking on the Student Edition License card, and then checking the Licensing tab.

Please go through this guide (Instructions to Access the Free Altair Student Edition - now in Altair One! - Altair Community) carefully and watch this video for further help.

Thanks!