License Key

Please_Help_Me_25

I have a license key but whenever I try to insert it in the "Altair License Utility" it says "License was already activated using different hostID." I look it up and apparently I have to deactivate and reactivate the license key. However, when I do that it says "License not found." I do not know what to do, it wasn't this hard back in 2021.

Ankita_v

Hi @Please_Help_Me_25

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks