Need help with transferring and re-transferring license

Question

Hi,

I have a question about my Flightstream Student Edition license. The laptop where I originally installed Flightstream is currently being repaired but I didn't know that I was supposed to deactivate the license first before trying to activate it on another laptop. Is it possible for you to help me with this?

Also, I'm wondering if there's a hard limit to how many re-activations I can do? After my laptop is fixed, I intend to return to that one again but I want to be sure that I can still do that.

Thanks

Ankita_v · Accepted Answer

Hi @rwh_217

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks