I change my PC and I would like to cancel my previous student licence to activate it in the new one
Hi @Juan_Nero_UNL
You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per – https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest.
Kindly note, Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.
In case you don’t have access to the previous machines, we can assist you further.
Thanks!
License Deactivation Assistance – Broken Computer
Hello,
Thank you for your response.
Unfortunately, my previous computer broke down completely, and I no longer have access to it. Because of this, I am unable to deactivate the license from that machine myself.
I would appreciate your assistance in deactivating the license so that I can activate it on my new computer.
Please let me know if you need any additional information from my side.
Thank you very much for your help.
Best regards, Juan Nero
Best regards,Juan Nero
Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.
Thanks