Request License Reset – Student Edition (Wrong HostID)

LorenzoDettori99

Dear Altair Support,
I am using the Altair Student Edition but I am unable to activate my license because I receive the following error in almutil_gui:
“License already activated using a different HOSTID”.

My correct HostID (from almutil_gui → Host Info) is:
AE2D450A01FE

It seems that the license key I generated has been bound to a different HostID, so I kindly request a license reset / reactivation so I can activate HyperMesh on my current system.

Additional information:

• Altair One account email: lor.dettori@stud.uniroma3.it
• Version installed:  Altair HyperWorks 2025 Student Edition
• License type: Altair Student Edition License

Thank you very much for your support!

Best regards,
Lorenzo Dettori

Ankita_v

Hi @LorenzoDettori99

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks!