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Hi,i am activated Ai studio license in the previouse computer ,but after i change other new one it can not work ,can you help me to stop the license that i can use it on new one ,the old one is mac system and the new will use in the windows
Hi @hoey
Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.
Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.
You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per – https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest
Thanks