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License Support

Hi,

I reset my laptop, forgetting to deactivate my license, now installing flux onto the same laptop with reinstalled altair flux, I am having issues with the license.

Could I please have the license deactivated, so I can reactivate on my laptop.

Kind Regards,
Cayden Ninness

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Student Edition License

Accepted answers

Ankita_v

Hi @Cayden

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks!

All comments

Ankita_v

Hi @Cayden

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

Thanks!