Student license deactivation required

OctavioBrugin

Hi,

I had previously activated my student license, but after reinstalling my system I’m unable to activate it again. The activation fails with the following error message:

"Error activating license: This license was already activated using different HostIDs"

Could you please deactivation my license so I can activate it on my current setup?

Thank you for your support!

Ankita_v

Hi @OctavioBrugin

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-computer-for-rare-cases

Thanks!