Coupling EDEM with Motionview - Failed to export geometries to EDEM

KeyuWang_UWO

Hello,

I am trying to do a co-simulation with EDEM and Motionview. I have watched the elearning videos on the website. However, when I try to export geometry to EDEM, it reports the following error:

"16:23:44" "ERROR" "MotionView" "No valid EDEM installation found. [General]"

"16:23:44" "INFO" "MotionView" "Please make sure sure EDEM is installed in the current HW installation directory [General]"

"16:23:44" "ERROR" "MotionView" "Import of EDEM module failed, cannot locate 'EDEMCouplingClient4.dll' or the EDEM version is not compatible with the HW version [General]"

"16:23:44" "INFO" "MotionView" "To resolve the missing EDEM module problem, please: [General]"

"16:23:44" "INFO" "MotionView" " 1. Make sure EDEM/hwsolvers are installed in the current HW installation directory [General]"

"16:23:44" "INFO" "MotionView" " 2. Verify that no older EDEM paths have been left in the PATH directory. [General]"

"16:23:44" "INFO" "MotionView" " 3. If (1) + (2) fail, add EDEM path at the highest possible position in the PATH [General]"

"16:23:44" "ERROR" "MotionView" "Failed to export geometries to EDEM [General]"

I know this has been asked by

https://community.altair.com/discussion/5981/edem-motionsolve-coupling-failed-to-export-geometries-to-edem

But my versions are both 2023.1 (installed separately, EDEM by itself, Motionview by package)and I didn't miss Desktop.

I would really appreciate the help figuring out the problem.

Thank,

Keyu

Orestis_YB

Hello @KeyuWang_UWO,

are the installations under the same installation directory (e.g. C:/Program Files/Altair/2023.1)? If they are then please try the path as described in the previous post. Try again after rebooting your machine. Last you can also try adding an environment variable as shown below.

I would strongly suggest thought to uninstall the tools and install EDEM, Desktop and Mechanical solvers all using the product installer.

Hope this helps!

Best regards,
Orestes