Altair PhysicsAI License Error 15

yc131

All other functions in Hyperwork are available. However, when only enter PhysicsAI and start load projects we did before, it shows license error:

Altair License Manager: License error

Feature(s): GlobalZoneAM, HyperWorks, HWEngDataSciPaiShape
Error Code: 15
Error Description:
[NETWORK] 6200@localhost - (Err: 15) Unable to connect to license server

Garima_Singh

Hi @yc131,

Kindly mail hwsupport@altair .com so that the licensing team can provide details related to the license error.

Many thanks.

Kind Regards

Garima Singh

Engineering Data Science