This license was already activated using different HostIDs

Oat

Subject: Request to Reset Altair License - HostID Conflict

Dear Altair Support,

I am currently encountering an issue when trying to activate my Altair license. The system displays the error message:

"This license was already activated using different HostIDs."

It seems that my license has been bound to another machine, possibly due to a system reset or hardware change.

Could you please help reset the license associated with my account so I can activate it on my current device?

Here are my details:

• Full Name: Tran Ba Anh Toan
• Email used for registration: 101200202@sv1.dut.udn.vn
• Host ID of current machine: 76FB88061F21

Thank you for your support.

Best regards, Anh Toan

Rahul_P1

HI @Oat

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest