license activation problem

mauriziop
mauriziop Altair Community Member
edited May 13 in Community Q&A

I've received a license.dat file that expire on 2025.06.02.

This is the license log

[05/05/25 17:35:34] System Error during checking out: Altair License Manager: License error

Feature: GlobalZoneEU

Error Code: 12

Error Description:

[NETWORK] 6200@localhost - (Err: 12) Software expired

Feature: HyperworksEDU

Error Code: 51

Error Description:

[LOCAL] C:\Users\m.pierattini\AppData\Local\.altair_licensing\TSAT\licenses\altair_lic.dat - (Err: 51) Unable to use network license as a local license

License Path: D:/LICENZA/ALIT_1911_20250602_895822 Maggio/altair_lic.dat;C:\Users\m.pierattini\AppData\Local\.altair_licensing\TSAT\licenses;6200@localhost

Altair Managed Licensing: License error

Feature: HyperworksEDU

Error Code: -40

Error Description:

[LicID -1] (Err: -40) While checking out feature "GlobalZoneEU": Requested feature name was not found in licenses

[05/05/25 17:35:34] Failed to activate

Can someone help me how to solve the question?

Thanks

Tagged:

Categories