how to reset student license activation

Almantas
Almantas Altair Community Member
in Community Q&A

Hello,

I am a student using the Altair Inspire Student Edition. I previously activated the license on a device I no longer have access to. Now I would like to activate it on a new computer, but I receive the following error:

"This license was already activated using different host IDs."

Is there a way how I can deactivate the license on the old pc by myself?

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI @Almantas

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

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