License Errors
Hi there. I installed Inspire recently (student edition - from the email I received with the license) and followed the steps to setting the PATH in the environment variables. When I start Inspire, I get the following errors in the log:
Trying activate features...
Activate required features
System Error during checking out: Altair Hosted HyperWorks Units: License error
Feature: Inspire
Error Code: 1
Error Description:
Invalid config file
System Error during checking out: Altair License Manager: License error
Feature(s): GlobalZoneAM, HyperWorks, HWInspire
Error Code: 15
Error Description:
[NETWORK] 6200@localhost - (Err: 15) Unable to connect to license server
Feature: Inspire
Error Code: 15
Error Description:
[NETWORK] 6200@localhost - (Err: 15) Unable to connect to license server
License Path: C:\Users\tyson\Documents\Altair
System Error during checking out: Altair License Manager: License error
Feature(s): GlobalZoneAM, HyperWorksEDU
Error Code: 15
Error Description:
[NETWORK] 6200@localhost - (Err: 15) Unable to connect to license server
Feature: HyperWorksEDU
Error Code: 15
Error Description:
[NETWORK] 6200@localhost - (Err: 15) Unable to connect to license server
License Path: C:\Users\tyson\Documents\Altair
Failed to activate
I discovered that I applied with the wrong Ethernet ID (I used IP address instead of MAC address for my Wi-fi LAN). I tried changing the values for the ETHERNET in the license file, but it still doesn't work. Do I have to apply for a new license file?
Exactly facing the same issue. Please guide how to proceed further.