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This license was already activated using different HostIDs

User: "ZhiyuanZyyyy"
ZhiyuanZyyyy
Altair Community Member

I have reinstalled my computer system few days ago due to Chinese user name. When I try to install and activate the Hyperwork software with my student license key, I got an error "This license was already activated using different HostIDs".

I searched for answer in the community and knew that I didn't deactivate the license at my old system, so I can't use my license key to reactivate the software at my new system.

Could anyone help me to deactivate my previous license key activation? Thank you so much if you could help me!!

屏幕截图 2025-04-20 150624.png

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    User: "Rahul_P1"
    Rahul_P1
    Altair Employee

    HI @ZhiyuanZyyyy

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

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