Error in license when installing Inspire
Altair EmployeeHi,
I am a student at Brunel university and I was given the activation code to install HyperWorks 14. I managed to install it and it works, but I when I try to install Inspire 2016, I receive an error message this message.
Fri Apr 08 14:06:56 2016
License server not provided
Environment variable ALTAIR_LICENSE_PATH not set
Environment variable LMX_LICENSE_PATH not set
Attempting to access the default HW license file location 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat'
Unable to checkout Inspire 13.0 units(Optional) using 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat' :
Altair License Manager: License error
Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found
Feature: InspireStampingOneStep
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found
License Path: C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat
Altair Hosted HyperWorks Units: License error
Feature: InspireStampingOneStep
Error Code: 4
Error Description:
Error -1 fault: SOAP-ENV:Client [no subcode]
'End of file or no input: Operation interrupted or timed out (5 s receive delay) (5 s send delay)'
Detail: [no detail]
Unable to checkout InspireStampingOneStepFeature(Optional) using 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat' :
Altair License Manager: License error
Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found
Feature: InspireStampingOneStepFeature
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found
License Path: C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat
Altair Hosted HyperWorks Units: License error
Feature: InspireStampingOneStepFeature
Error Code: -39
Error Description:
While checking out feature 'GlobalZoneEU': Requested version number is greater than version number in license (Additional Information: Version found in license is: 14.0)
Fri Apr 08 14:07:19 2016
License server not provided
Environment variable ALTAIR_LICENSE_PATH not set
Environment variable LMX_LICENSE_PATH not set
Attempting to access the default HW license file location 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat'
Unable to checkout Inspire 13.0 units(Optional) using 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat' :
Altair License Manager: License error
Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found
Feature: InspireStampingOneStep
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found
License Path: C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat
Altair Hosted HyperWorks Units: License error
Feature: InspireStampingOneStep
Error Code: 4
Error Description:
Error -1 fault: SOAP-ENV:Client [no subcode]
'End of file or no input: Operation interrupted or timed out (5 s receive delay) (5 s send delay)'
Detail: [no detail]
Unable to checkout InspireStampingOneStepFeature(Optional) using 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat' :
Altair License Manager: License error
Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found
Feature: InspireStampingOneStepFeature
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found
License Path: C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat
Altair Hosted HyperWorks Units: License error
Feature: InspireStampingOneStepFeature
Error Code: -39
Error Description:
While checking out feature 'GlobalZoneEU': Requested version number is greater than version number in license (Additional Information: Version found in license is: 14.0)
License server not provided
Environment variable ALTAIR_LICENSE_PATH not set
Environment variable LMX_LICENSE_PATH not set
Attempting to access the default HW license file location 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat'
Unable to checkout Inspire 13.0 units (Required) using 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat' :
Altair License Manager: License error
Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found
Feature: InspireBase
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found
License Path: C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat
Altair Hosted HyperWorks Units: License error
Feature: InspireBase
Error Code: 4
Error Description:
Error -1 fault: SOAP-ENV:Client [no subcode]
'End of file or no input: Operation interrupted or timed out (5 s receive delay) (5 s send delay)'
Detail: [no detail]
Unable to checkout Inspire 10.0 units (Required) using 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat' :
Altair License Manager: License error
Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found
Feature: Inspire
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found
License Path: C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat
Altair Hosted HyperWorks Units: License error
Feature: Inspire
Error Code: 4
Error Description:
Error -1 fault: SOAP-ENV:Client [no subcode]
'End of file or no input: Operation interrupted or timed out (5 s receive delay) (5 s send delay)'
Detail: [no detail]
Unable to checkout InspireBaseFeature (Required) using 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat' :
Altair License Manager: License error
Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found
Feature: InspireBaseFeature
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found
License Path: C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat
Altair Hosted HyperWorks Units: License error
Feature: InspireBaseFeature
Error Code: -39
Error Description:
While checking out feature 'GlobalZoneEU': Requested version number is greater than version number in license (Additional Information: Version found in license is: 14.0)
Can someone please help me.
Answers
-
I suggest you request the student edition and use inspire using the student edition license (will have to rename the license to altair_lic.dat and place it in the security folder)
You can request for the free student edition following the procedure here
http://www.altairuniversity.com/2014/10/07/hyperworks-13-0-student-edition-order-now/
0
