Error in license when installing Inspire

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hi,

 

I am a student at Brunel university and I was given the activation code to install HyperWorks 14. I managed to install it and it works, but I when I try to install Inspire 2016, I receive an error message this message.

 

Fri Apr 08 14:06:56 2016

License server not provided


Environment variable ALTAIR_LICENSE_PATH not set


Environment variable LMX_LICENSE_PATH not set


Attempting to access the default HW license file location 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat'

Unable to checkout Inspire 13.0 units(Optional) using 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat' :

Altair License Manager: License error

Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found

Feature: InspireStampingOneStep
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found

License Path: C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat
Altair Hosted HyperWorks Units: License error

Feature: InspireStampingOneStep
Error Code: 4
Error Description:
Error -1 fault: SOAP-ENV:Client [no subcode]
'End of file or no input: Operation interrupted or timed out (5 s receive delay) (5 s send delay)'
Detail: [no detail]

Unable to checkout InspireStampingOneStepFeature(Optional) using 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat' :

Altair License Manager: License error

Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found

Feature: InspireStampingOneStepFeature
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found

License Path: C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat
Altair Hosted HyperWorks Units: License error

Feature: InspireStampingOneStepFeature
Error Code: -39
Error Description:
While checking out feature 'GlobalZoneEU': Requested version number is greater than version number in license (Additional Information: Version found in license is: 14.0)


Fri Apr 08 14:07:19 2016

License server not provided


Environment variable ALTAIR_LICENSE_PATH not set


Environment variable LMX_LICENSE_PATH not set


Attempting to access the default HW license file location 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat'

Unable to checkout Inspire 13.0 units(Optional) using 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat' :

Altair License Manager: License error

Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found

Feature: InspireStampingOneStep
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found

License Path: C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat
Altair Hosted HyperWorks Units: License error

Feature: InspireStampingOneStep
Error Code: 4
Error Description:
Error -1 fault: SOAP-ENV:Client [no subcode]
'End of file or no input: Operation interrupted or timed out (5 s receive delay) (5 s send delay)'
Detail: [no detail]

Unable to checkout InspireStampingOneStepFeature(Optional) using 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat' :

Altair License Manager: License error

Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found

Feature: InspireStampingOneStepFeature
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found

License Path: C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat
Altair Hosted HyperWorks Units: License error

Feature: InspireStampingOneStepFeature
Error Code: -39
Error Description:
While checking out feature 'GlobalZoneEU': Requested version number is greater than version number in license (Additional Information: Version found in license is: 14.0)


License server not provided


Environment variable ALTAIR_LICENSE_PATH not set


Environment variable LMX_LICENSE_PATH not set


Attempting to access the default HW license file location 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat'

Unable to checkout Inspire 13.0 units (Required) using 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat' :

Altair License Manager: License error

Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found

Feature: InspireBase
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found

License Path: C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat
Altair Hosted HyperWorks Units: License error

Feature: InspireBase
Error Code: 4
Error Description:
Error -1 fault: SOAP-ENV:Client [no subcode]
'End of file or no input: Operation interrupted or timed out (5 s receive delay) (5 s send delay)'
Detail: [no detail]

Unable to checkout Inspire 10.0 units (Required) using 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat' :

Altair License Manager: License error

Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found

Feature: Inspire
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found

License Path: C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat
Altair Hosted HyperWorks Units: License error

Feature: Inspire
Error Code: 4
Error Description:
Error -1 fault: SOAP-ENV:Client [no subcode]
'End of file or no input: Operation interrupted or timed out (5 s receive delay) (5 s send delay)'
Detail: [no detail]

Unable to checkout InspireBaseFeature (Required) using 'C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat' :

Altair License Manager: License error

Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found

Feature: InspireBaseFeature
Error Code: 9
Error Description:
[LOCAL] C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat - (Err: 9) Feature not found

License Path: C:/Users/suf_m/Desktop/Altair Hyperworks/security/altair_lic.dat
Altair Hosted HyperWorks Units: License error

Feature: InspireBaseFeature
Error Code: -39
Error Description:
While checking out feature 'GlobalZoneEU': Requested version number is greater than version number in license (Additional Information: Version found in license is: 14.0)


Can someone please help me.

Answers

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