Not Received Licence file

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hi, i have downloaded the Hyperworks V 13.0 students edition and still not received the licence file.Please help me through this.

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited October 2015

    Hi Akshay,

     

    Your license request is awaiting for approval.

     

    You will get a notification email once it is approved.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited October 2015

    Hi Prakash, i have still not received the licence while it is said on the website that the request for licence key should be delievered to you in 24 hrs......but it has been 4 days now......please help me as soon as possible.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited December 2015


    Hello,

     

    I too thought I would get my license activated within 24hrs.

    I have waited 5 business days now and I still have not received any license file confirmation...

     

    Could you please see to this asap?

    Thanks very much,

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited December 2015

    Akshay, your license was delivered, as you know the license approval process is different in India and requires your ID card etc and can take a week in certain cases.

     

    Leslie, please use your university email ID for approval, we see that you have used a studygroup email ID, can you use one provided by your university please?

    write to us at altairuniversity@altair.com once you have done so, we do not approve licenses for non university email IDs

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited December 2015

    Hello,

     

    I am enrolled at Martin College. This is a small tertiary college in the heart of Sydney with only about 150 students per semester. The Australian government certainly recognises it as an approved institution for studying (mainly business and design) and I am a full time mature age student there.

     

    Anyway, that is the official email address I have been given for the duration of the diploma. As far as I know, the only way to get an email address such as leslie.brown@martin.edu.au (like maybe you are expecting) is to become a lecturer.

     

    In my original application for student status, I also included my enrollment letter...  I can resend that if required?

     

    I don't know about in Holland/USA, but in my country, there is little distinction between colleges and universities. Students are entitled to the same travel discounts and other benefits or allowances. The only real difference is that universities are seen as more 'prestigious'. Although the cost of attending both is usually about the same (if not more for a private college).

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited December 2015

    Hi Leslie, we approved your license as a special case, sorry for all the trouble, 

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited February 2016

    sirv i had completed my btech and had got trained in hyperworks in your authorised training centres and wanted student edition licence to continue with my  training  can you please help me out with this problem

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited February 2016

    The India EDU team will contact you soon regarding this

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