Deactivate License for a broken computer

DanielJovanovic

Hey everyone,

I have an Altair student license that was registered on my old computer, but unfortunately, that machine broke, and I no longer have access to it. Since I can’t deactivate the license myself, is there a way for someone to deactivate it remotely so I can activate it on my new computer?

Any help would be greatly appreciated!

Thanks in advance!

Rahul_P1

HI,

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest