manually deactivating the license

MassimilianoTurci
MassimilianoTurci Altair Community Member
in Community Q&A

Hello

today I had to reinstall Windows 11 on my computer, but unfortunately, I wasn't able to deactivate my license beforehand. The hardware has not changed, only the operating system was reinstalled.

Could you please assist me by manually deactivating the license so that I can reactivate it on my current installation?

Thank you in advance for your help!

Best regards,

Max

Tagged:

Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI,

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Categories