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License Error

User: "Altair Forum User"
Altair Forum User
Altair Employee
Updated by Altair Forum User

Hi,

i have changed computer and when i try to start hyperworks i have error 9.

I reordered the product with new Ethernet ID but i haven't received the new licence.

what i have to do?

Thanks

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    User: "Altair Forum User"
    Altair Forum User
    Altair Employee
    OP
    Updated by Altair Forum User

    Hi Giacomo,

     

    Your license request is awaiting for approval,

     

    A notification Email will be sent to you once your license is approved.

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