Student Hyperworks 13.0 for Windows Licensing error 9

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

To whom it may concern,

 

I have successfully downloaded and installed the program on my pc, after having registered for use on another computer.

 

When I download the license file, with the correct name, and stick it in the security directory - the program should open; instead I recieve licensing error 9.

 

Dont know what to do...

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited April 2015

    f.robins

     

    The software requires a license file to be placed in the security folder, named as altair_lic.dat to function.

     

    This license file is generated and provided by us specific to a

    particular computer based on its Ethernet ID, this license file will

    work on only that one computer, no other,

     

    If you need to use the software on a different computer than the one you first requested the license for, please identify the Ethernet Id on this computer and use it to request for a  new license file.

     

    Please just follow the instructions here - http://www.altairuniversity.com/2014/10/07/hyperworks-13-0-student-edition-order-now/

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