Student License Issue

Hello. When I try to run HyperWorks 13.0, this message appears:

Altair License Manager: License error

Feature: GlobalZoneEU
Error Code: 6
Error Description:
[LOCAL] C:/Program Files/Altair/13.0-edu/security/altair_lic.dat - (Err: 6) Unable to read file

Feature: HyperMesh
Error Code: 6
Error Description:
[LOCAL] C:/Program Files/Altair/13.0-edu/security/altair_lic.dat - (Err: 6) Unable to read file

License Path: C:/Program Files/Altair/13.0-edu/security/altair_lic.dat

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Altair Forum User

Please check the below at your end:

1) Check the license file name. It should be altair_lic.dat. If the license file name is altair_lic.dat and you still get the error, rename the license file to altair_lic (remove .dat)

2) Check whether the Ethernet ID of your machine matches with Ethernet ID in license file.

Please check your computer’s Ethernet address, by using the almutil -hostid application from the Start > Altair > Tools > Admin tools Menu

The listed Host ID should be used to generate the license file. (see Picture 1)

You can also find it by running ipconfig/all in command window and check for physical address under Ethernet adapter local area connection:

Alternatively run getmac in command window to find out available Ethernet addresses (see picture 2)

3) Remove Environment variable ALTAIR_LICENSE_PATH if you have given already. Go to My ComputeràRight ClickàPropertiesàAdvancedàEnvironment variableàUnder system variable Delete

Variable name: ALTAIR_LICENSE_PATH

Please let us know if you are able to run the program after following the above.

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Altair Forum User

Please check the below at your end:

1)      Check the license file name. It should be altair_lic.dat. If the license file name is altair_lic.dat and you still get the error, rename the license file to altair_lic (remove .dat)

2)     Check whether the Ethernet ID of your machine matches with Ethernet ID in license file.

Please check your computer’s Ethernet address, by using the almutil -hostid application from the Start > Altair > Tools > Admin tools Menu

The listed Host ID should be used to generate the license file. (see Picture 1)

You can also find it by running ipconfig/all in command window and check for physical address under Ethernet adapter local area connection:

Alternatively run getmac in command window to find out available Ethernet addresses (see picture 2)

3)      Remove Environment variable ALTAIR_LICENSE_PATH if you have given already. Go to My ComputeràRight ClickàPropertiesàAdvancedàEnvironment variableàUnder system variable Delete

Variable name: ALTAIR_LICENSE_PATH

Please let us know if you are able to run the program after following the above.

Hi,

I have had the similar messages after I tried opening Hyperworks. First, I downloaded Solidthinking from Altair store's Student Edition Downloads and then I installed it. After Installing it, I downloaded the approved license file from my Altair store account and Solidthinking worked smoothly. However, Next I downloaded Hyperworks from Student Edition Downloads but it just doesn't open. I have renamed the file to .dat, then I have also added an Environment variable with appropriate name and License file location, then I have also checked my Ethernet Adapter in the license against the one in ipconfig/all. But none of them solved it and I still keep getting the same error messages. Can someone please help, I URGENTLY need access to work with Hyperworks. Many thanks.

Altair Forum User

Hi Prince1281,

Please check your email and reply to the same.