Student License Issue

Altair Forum User

Hello. When I try to run HyperWorks 13.0, this message appears:

 

Altair License Manager: License error

 

Feature: GlobalZoneEU

Error Code: 6

Error Description:

[LOCAL] C:/Program Files/Altair/13.0-edu/security/altair_lic.dat - (Err: 6) Unable to read file

 

Feature: HyperMesh

Error Code: 6

Error Description:

[LOCAL] C:/Program Files/Altair/13.0-edu/security/altair_lic.dat - (Err: 6) Unable to read file

 

License Path: C:/Program Files/Altair/13.0-edu/security/altair_lic.dat

Altair Forum User

Please check the below at your end:

 

1)      Check the license file name. It should be altair_lic.dat. If the license file name is altair_lic.dat and you still get the error, rename the license file to altair_lic (remove .dat)

 

2)     Check whether the Ethernet ID of your machine matches with Ethernet ID in license file. 

 

Please check your computer’s Ethernet address, by using the almutil -hostid application from the Start > Altair > Tools > Admin tools Menu

The listed Host ID should be used to generate the license file. (see Picture 1)

 

You can also find it by running ipconfig/all in command window and check for physical address under Ethernet adapter local area connection:

 

Alternatively run getmac in command window to find out available Ethernet addresses (see picture 2)

 

3)      Remove Environment variable ALTAIR_LICENSE_PATH if you have given already. Go to My ComputeràRight ClickàPropertiesàAdvancedàEnvironment variableàUnder system variable Delete

Variable name: ALTAIR_LICENSE_PATH

 

Please let us know if you are able to run the program after following the above.

 

<?xml version="1.0" encoding="UTF-8"?>

<?xml version="1.0" encoding="UTF-8"?>

Altair Forum User

Altair Forum User said:

Please check the below at your end:

 

1)      Check the license file name. It should be altair_lic.dat. If the license file name is altair_lic.dat and you still get the error, rename the license file to altair_lic (remove .dat)

 

2)     Check whether the Ethernet ID of your machine matches with Ethernet ID in license file. 

 

Please check your computer’s Ethernet address, by using the almutil -hostid application from the Start > Altair > Tools > Admin tools Menu

The listed Host ID should be used to generate the license file. (see Picture 1)

 

You can also find it by running ipconfig/all in command window and check for physical address under Ethernet adapter local area connection:

 

Alternatively run getmac in command window to find out available Ethernet addresses (see picture 2)

 

3)      Remove Environment variable ALTAIR_LICENSE_PATH if you have given already. Go to My ComputeràRight ClickàPropertiesàAdvancedàEnvironment variableàUnder system variable Delete

Variable name: ALTAIR_LICENSE_PATH

 

Please let us know if you are able to run the program after following the above.

Hi, 

 

I have had the similar messages after I tried opening Hyperworks. First, I downloaded Solidthinking from Altair store's Student Edition Downloads and then I installed it. After Installing it, I downloaded the approved license file from my Altair store account and Solidthinking worked smoothly. However, Next I downloaded Hyperworks from Student Edition Downloads but it just doesn't open. I have renamed the file to .dat, then I have also added an Environment variable with appropriate name and License file location, then I have also checked my Ethernet Adapter in the license against the one in ipconfig/all. But none of them solved it and I still keep getting the same error messages. Can someone please help, I URGENTLY need access to work with Hyperworks. Many thanks.

Altair Forum User

Hi Prince1281,

 

Please check your email and reply to the same.