How can i deactivate altair license without access to previous computer

isacco1998

Hi I don't have access to my old PC where I had installed Altair. How can proceed to be able to reactivate the license in a new PC? Thanks

Rahul_P1

HI,

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Rizaloi

how can i do it?.Please show the step🙏.

Rahul_P1

Hi, the process is detailed in this post

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-computer-for-rare-cases