License error

User: "Altair Forum User"
Altair Employee
Updated by Altair Forum User

Please advise which ID I have to enter when applying for a Student License, I will add a screnshot.

 

<?xml version="1.0" encoding="UTF-8"?>1.thumb.jpg.8ef539b1b0c56c81641767175eaf269a.jpg<?xml version="1.0" encoding="UTF-8"?>2.thumb.jpg.5ebb051f572f535b4bf6331168286026.jpg

 

 

I first used ID: 14-AB-C5-8D-02-BC
The second time I used ID: 14-AB-C5-8D-02-BC

 

but it does not work

please, give me an advice

 

Thank you

 

 

 

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    User: "Sanjay Nainani_20973"
    New Altair Community Member
    Updated by Sanjay Nainani_20973

    Hello,

     

    The Physical address you have mentioned is of Wireless LAN Adapter.  

    You need to give the Physical address of your Ethernet Adapter.

     

    Also

     

    Did you copy the license file in the security folder of HyperMesh?

    The security folder can be found in the installation directory.

     

    Thankyou

    User: "Altair Forum User"
    Altair Employee
    OP
    Updated by Altair Forum User

    Hello,

     

    so I use 14-AB-C5-8D-02-BC  or 14-AB-C5-8D-02-BB?

     

    Thank you

    User: "Sanjay Nainani_20973"
    New Altair Community Member
    Updated by Sanjay Nainani_20973

    Hello,

     

    Please use this one

     

    14-AB-C5-8D-02-BB

     

     

    Thankyou