Student Edition License missing from Altair One Marketplace
I have created a student account and verified my university-provided email, however the "Student Edition License" is missing from the Altair One Marketplace. Please could you help me resolve this issue as I need the Altair® PSIM™ software urgently for university studies.
Answers
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HI,
We see your account is verified and you have downloaded our products now, let us know here if you have further issues.
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Hello Rahul,
I had this issue on a previous Altair account (which also used the same student email), where the Student Edition License was missing from the Altair One marketplace, so I deleted that old account and remade it with the same student email address (this current account) to ensure it was a student account. However the issue still persists, I still can't find the student edition license to download so that I could download and install PSIM.
Could you please fix this issue soon and allow me to access the student edition license as soon as possible. Thank you.
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Everything looks right here, can you relogin after clearing your browser cache or log in with a different browser you have not used before?
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Hello Rahul,
cache cleared but issue persists even with a different browser, please help as I need the student license for Altair PSIM. As you can see in the image below, this is all the suites which are available on my account and I don't have the "Student Edition License" to click, so I am unable to download the "Student Edition Bundle" please help me as I need the software as soon as possible, thank you in advance.
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Altair Employee
