Help deactivating FEKO license from old laptop

Andreia_Coelho_1
Andreia_Coelho_1 Altair Community Member
in Community Q&A

My hard drive recently crashed and I was forced to wipe it and reinstall Windows. I was not aware that I had to deactivate my license beforehand and now have no way of doing so. I've reinstalled FEKO, but cant use it. Help in this regard would be greatly appreciated.

Tagged:

Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI,

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Categories