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I have a new PC and cannot access my old one to deactivate my license, I was hoping to gain access to my license to use my new PC. Your help in this matter is greatly appreciated.
HI,
Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.
Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.
You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest
