Fail to activate version of DSim

Ricardo Gallo

When I try to activate DSim in VSCode I'm getting this: "Failed to activate version "20240422.0.0" of "DSim". Reason: DSim version "20240422.0.0" not found."

If anyone is experiencing this please give me an advice. Thanks in advance

dsimfail.png

Shaun_Altair

Is there a 2024022.0.0 folder under the installation path located at:

• Windows: C:\Users\<username>\AppData\Local\metrics-ca\dsim
• Linux: $HOME/metrics-ca/dsim

Shaun_Altair

Did you install DSim version 20240422.0.0?

https://metrics-help.freshdesk.com/support/solutions/articles/154000141162-install-dsim-desktop#dsim-simulator

Does it appear under your LOCAL TOOLS INSTALLATION?

Ricardo Gallo

Hi, thanks for the answer, that is just the issue. I'm downloading DSim here.

But it does not appear under LOCAL TOOLS INSTALLATION 

Maybe it's an issue with downloads paths or something like that.

Shaun_Altair

Is there a 2024022.0.0 folder under the installation path located at:

• Windows: C:\Users\<username>\AppData\Local\metrics-ca\dsim
• Linux: $HOME/metrics-ca/dsim

Ricardo Gallo

Thanks, I got the source of the issue, for some reason "AppData" folder and subfolders inside it were set as "Hidden" and that was not letting VSCode access installation files, the solution is to uncheck "Hidden" property and do it for all subfolders, so VSCode can read it.