I believe I inputted the incorrect ethernet physical address when I signed up for the student license

User: "Altair Forum User"
Altair Employee
Updated by Altair Forum User

I kept getting errors when I tried to run the solver for examples that were given. 

 

Like the title says, I believe that I inputted an incorrect ethernet physical address when I enrolled for the student license. (When searched for my ethernet address from the CMD line, I had multiple ethernet addresses; I chose a disconnected one.)

 

How do I fix this?

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    User: "Altair Forum User"
    Altair Employee
    OP
    Updated by Altair Forum User

    Hi,

     

    If you had given a wrong Ethernet ID, then re-apply for license with correct Ethernet ID.

     

    If you are confused choosing the Ethernet ID, you can post the Ipconfig/all output image here and we can help you :)/emoticons/default_smile.png' srcset='/emoticons/smile@2x.png 2x' title=':)' width='20'> 

    User: "Rahul_P1"
    Altair Employee
    Updated by Rahul_P1

    refer to