I believe I inputted the incorrect ethernet physical address when I signed up for the student license

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

I kept getting errors when I tried to run the solver for examples that were given. 

 

Like the title says, I believe that I inputted an incorrect ethernet physical address when I enrolled for the student license. (When searched for my ethernet address from the CMD line, I had multiple ethernet addresses; I chose a disconnected one.)

 

How do I fix this?

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited November 2016

    Hi,

     

    If you had given a wrong Ethernet ID, then re-apply for license with correct Ethernet ID.

     

    If you are confused choosing the Ethernet ID, you can post the Ipconfig/all output image here and we can help you :)/emoticons/default_smile.png' srcset='/emoticons/smile@2x.png 2x' title=':)' width='20'> 

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited November 2016

    refer to 

     

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