License Error

Altair Forum User

I'm just trying to install HyperWorks 2017.2 student edition, I have followed all the instruction content in the mail I received from Altair University but when i try to run the program, this is the error I read.

 

<?xml version="1.0" encoding="UTF-8"?>

Altair Forum User

<?xml version="1.0" encoding="UTF-8"?>

Pranav Hari

Hi savednd

 

Can you check whether the Ethernet ID of your machine matches with the Ethernet ID used for license?

 

If both Ethernet IDs are same, Use windows folder options > unhide known extensions, to make sure the file is named altair_lic.dat and not altair_lic.dat.dat,

 

Check these forum posts also to solve your issue

 

https://community.altair.com/community?id=community_question&sys_id=3846c8761b2bd0908017dc61ec4bcbb0

 

Altair Forum User

im  getting this type of error can anyone help

i have installed hypermesh 2017 student edition

 

Altair License Manager: License error

Feature(s): GlobalZoneAP, HyperWorks, HWHyperMesh
Error Code: 9
Error Description:
Feature not found

Feature: HyperMesh
Error Code: 6
Error Description:
[LOCAL] C:/Program Files/Altair/2017.2-edu/security/altair_lic.dat - (Err: 6) Unable to read file

License Path: C:/Program Files/Altair/2017.2-edu/security/altair_lic.dat

Pranav Hari

Hi adurtyrohith363

 

Have you checked these forum posts?

 

 

Altair Forum User said:

Hi savednd

 

Can you check whether the Ethernet ID of your machine matches with the Ethernet ID used for license?

 

If both Ethernet IDs are same, Use windows folder options > unhide known extensions, to make sure the file is named altair_lic.dat and not altair_lic.dat.dat,

 

Check these forum posts also to solve your issue

 

https://community.altair.com/community?id=community_question&sys_id=3846c8761b2bd0908017dc61ec4bcbb0

 

 

https://community.altair.com/community?id=community_question&sys_id=d5d6ccba1b2bd0908017dc61ec4bcb8c

 

 

Thanks