Unable to Reach Win 8.1 License Server

Altair Forum User

I'm running a ver. 12.2.0 license server on a Win 8.1 Home box (machine name 'quantum').  The install seemed to go cleanly, and I've also installed the license file.  I get the following error when trying to access the server from a Win 7 box running HW ver. 13.0.112 on the same local network:

 

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Altair License Manager: License error

Feature: GlobalZoneAM
Error Code: 15
Error Description:
[LOCAL] C:/Program Files/Altair/13.0/security/altair_lic.dat - (Err: 6) Unable to read file
[NETWORK] 6200@quantum - (Err: 15) Unable to connect to license server

Feature: HyperMesh
Error Code: 15
Error Description:
[LOCAL] C:/Program Files/Altair/13.0/security/altair_lic.dat - (Err: 6) Unable to read file
[NETWORK] 6200@quantum - (Err: 15) Unable to connect to license server
[NETWORK] 6200@quantum - (Err: 15) Unable to connect to license server

License Path: C:/Program Files/Altair/13.0/security/altair_lic.dat;6200@quantum
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I get a similar error on a Linux box.  I am able to ping the server and file sharing works both ways between all the machines, so it's not a general network configuration problem.

 

I would guess that the built in firewall on the Win 8.1 server is blocking incoming data on port 6200, but I assume that should be handled during the license server software install.  I've always run servers on Unix/Linux machines in the past, so any help would be appreciated.

 

Jeff

Rahul_P1

Jeff,

 

You will still need to add exception to the port 6200 in the firewall - in the server and the client machines, in my experience this is the most likely cause for this error. 

Altair Forum User

That did it, I opened incoming TCP port 6200 on the server.  Thanks.