How do I move an installation of Monarch from one server to another

joeMASS
joeMASS Altair Community Member
in Community Q&A

We are decommissioning a server with Monarch installed and I need to move the Monarch licensing on the old server to the new one.

How do I do that. The old server is FLEXDEV and new server is FLEXTASK.

Hope you can help

Tagged:

Answers

  • CPorthouse
    CPorthouse
    Altair Employee

    Just making sure you are asking about Monarch Desktop (Classic and/or Data Prep Studio) and not Monarch Server.

    What version are you looking to move and reinstall? If you have a license key, it should not be working since our authentication servers are no longer available. You should be using Altair Units. You (or your organization's AltairOne admin) should be able to generate a new authentication token from https://admin.altairone.com.

Categories