Hyperworks license pending!!!!

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

HI, I ordered my license file and also downloaded software too.

But my order shows pending even after 5 working days

I even have to order another one again with new email id for clarifications

sorry for ordering more than one file

kindly help me with this asap

thanks!

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited December 2015

    Firstly, try to learn how to post in public forum.

    Never write your post in UPPER CASE, unless you want a helpful reply.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited December 2015
    Altair Forum User said:

    Firstly, try to learn how to post in public forum.

    Never write your post in UPPER CASE, unless you want a helpful reply.

    sorry for my ignorance

     

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited December 2015

    Hi Gokul,

     

    I shared your query with the concern team in INDIA and you will get updated information soon :)/emoticons/default_smile.png' srcset='/emoticons/smile@2x.png 2x' title=':)' width='20'> 

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited January 2016

    Hi Prakash, 

    Just wondering, how long does it take for the approval of the student edition request. Thank you. 

  • Rahul Rajan_21763
    Rahul Rajan_21763 New Altair Community Member
    edited January 2016

    Sorry for the late reply. I will check your request and update you.

     

    Regards

    Rahul R

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited January 2016

    Sivavayu,

     

    The usual time is about 3 working days, you have requested yesterday and it is approved now. 

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