Error 6 - HW - again and again

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hello,

 

I'll do a FEM exam next wednesday and I need to install and use HW. I'm trying by 3 days to install-unistall-reinstall and ask a new student license, but there are not good results. I take the Ethernet ID on the almsinglehostid or with almutil_gui, but nothing (all in the files attached). How can I do? I haven't more time.

 

Thank you,

 

Best regards.

 

Mario

 

ALM.JPG.e68402a4ca89e0bd57bea715c60bd9d3.JPG<?xml version="1.0" encoding="UTF-8"?>ipconfig-all.thumb.JPG.2a1121b92b62ee569c69e2715729b590.JPGgetmac.JPG.7bf1e71a07d6dd646909f2c880e26768.JPG<?xml version="1.0" encoding="UTF-8"?>5ac5468e1b4ba_error6.thumb.JPG.c1bed11c18908c4f8d400abbf6c28ebb.JPG

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited July 2018

    HI Mario,

     

    We apologize for the delay, we see you were given a license in April, do you still have concerns in using the student edition?

    Unfortunately in the output image of ipconfig/all we do not see a usable ethernet address, you must look for wireless lan adapter wifi or the physical address under ethernet adapter local area connection, can you please send us the entire output? 

     

    Try the below to activate any disabled cards before running ipconfig/all also turn on wifi -

    Press the 'Windows' and 'R' keys together to open the run window.

    Type 'Devmgmt.msc' in Run and click 'OK' to open the Device Manager.

    Click the arrow next to 'Network adapters.' This will expand all network devices installed on the computer.

    Right-click the LAN adapter and click 'Enable.' Then look for Ethernet adapter local area connection,

     

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