license error

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Altair License Manager: License error

Feature(s): GlobalZoneAP, HyperWorks, HWHyperMesh
Error Code: 6
Error Description:
[LOCAL] C:/Program Files/Altair/2017-edu/security/altair_lic.dat - (Err: 6) Unable to read file
[LOCAL] C:/Program Files/Altair/2017-edu/security/altair_lic.dat - (Err: 6) Unable to read file
[LOCAL] C:/Program Files/Altair/2017-edu/security/altair_lic.dat - (Err: 6) Unable to read file

Feature: HyperMesh
Error Code: 6
Error Description:
[LOCAL] C:/Program Files/Altair/2017-edu/security/altair_lic.dat - (Err: 6) Unable to read file

License Path: C:/Program Files/Altair/2017-edu/security/altair_lic.dat


 

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited October 2017

    I have the same probléme ,what is the solution ?

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited October 2017

    The software requires a license file to function, please login to your Altair Store account to download the license file.

     

    You should find the license file attached to the email from the system after you request your license file http://studentedition.altair.com/ 

     

    After downloading the license file, rename it to altair_lic.dat and place the same in the <installation directory>/security folder

     

    If you have already done the above and still face the error, let us know and we will troubleshoot accordingly.

     

  • GAJENDRA KUMAR NHAICHANIYA
    GAJENDRA KUMAR NHAICHANIYA Altair Community Member
    edited November 2017

    I have academic license for software in my college but still same error as mention above. All problem solvable but if i try to create a fatigue process, it shows error.

    I attached error snap, plz solve problem if anyone can.

    <?xml version="1.0" encoding="UTF-8"?>Fat_Lic.png

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